Ensure your items are in perfect condition, seasonal, freshly laundered, and free of tears, stains and odours. Place the items in a garbage or reusable bag. Hangers, boxes (inlcuding shoe boxes), bins, and garment bags are not accepted.

We accept a maximum of 3 bags per day on Thursday, Friday, and Saturday. To maintain our 3-5 day processing time, we chose not to accept on other days. Each time you drop off, you will fill out a slip so we know if you want us to return, or send to charity, items we didn't keep.

Call, email, or DM us to check on the status of your account and how much credit you have accumulated. Accounts are separate for each location, but store credit can be used between all locations. We pay out credit via e-transfer upon request.